We’ve changed our fees to fit with our new membership pricing structure. Please have a read through of the changes below, as they may affect you in the future. If you have any questions, please do not hesitate to reach out to one of our friendly staff.
– Early Cancellation Penalty. Our early cancellation penalty is now 20% discount on the remaining weeks on your membership contract. For example, if you exit a 12 month contract after 6 months, you would pay the remaining 6 months less 20%.
– Cancellation Notice. Our cancellation notice period has changed to a minimum of 4 weeks. That means, let us know if you need cancel 4 weeks in advance of the date you would like your membership to end. The cancellation notice for Month to Month memberships as well as all add-ons is 2 weeks.
– Membership Freeze. Our membership hold setup fee is now $25.00. You can place your membership on hold for up to 3 months. You can use a membership freeze once per membership term, or once annually. Whichever is shorter.
If you have any questions about this update, please don’t hesitate to contact one of our friendly team!